Do not make your software smart !?

by Karel Thönissen

More and more applications are trying to be smart and fail miserably. Either put the user in charge and do not interfere in his interactions, or be really intelligent, read the user's mind, and be 100% correct. [complete article]

E-mail disaster finally closed

It took Euronet 3 months and 2 weeks to make the changes in their system so that email to Garabit is routed via their servers. Several letters, several faxes and dozens of telephone calls were needed. They promised to call us back about ten times, but it happened exactly once. Since yesterday, everything works fine and we even have recovered the mail that went into a digital black hole during 3 weeks. Thank you Sir, thank you very much.